No Risk Offer
The No Risk Offer applies to residential customers only and covers any price provided to you by a licensed energy retailer in Queensland for electricity supply to your premises. The price offered must be able to be validated by Queensland Electricity for comparison. Although our prices are subject to change, if Queensland Electricity is unable to provide you with an equal or lower overall cost of electricity (inclusive of any discount for prompt payment) and based on our estimation of your electricity usage you are free to leave us without paying any cancellation fees.
If you wish to transfer to another energy retailer during the term of your No Risk Offer after Queensland Electricity has offered to match or better the price offered to you or you do not request Queensland Electricity to match or better that price then a cancellation fee of $75 will apply. Please note that after the contract term, if you move premises or cease to take electricity supply at your premises no cancellation fee will apply.
Current as at 1 January, 2010.
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